1. Introduction

Thank you for considering our online store as your shopping destination. Our terms and conditions (hereinafter "T&C") govern the use of our store and the purchase of products from it. By accessing our store, you agree to these T&C. If you do not agree to these T&C, please do not use our store.

2. Definitions

In these T&C, the following terms have the following meanings:

"us", "our", "we" and "the Company" refers to Zim Shopping Mall;

"you" refers to the user or customer of our store; and

"product(s)" refers to any good(s) or service(s) offered for sale on our store.

3. Use of Our Store

You may only use our store for lawful purposes and in accordance with these T&C. You must not use our store:
in any way that breaches any applicable local, national or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; for the purpose of harming or attempting to harm minors in any way; to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below; to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of solicitation; to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; in a manner that imposes an unreasonable or disproportionately large load on our infrastructure; or to facilitate the unlawful distribution of copyrighted content.

4. Your Account and Password

4.1 You must create an account with us in order to purchase products from our store. You must provide accurate and complete information when creating your account and must keep your account information up-to-date.

4.2 You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must immediately notify us if you become aware of any unauthorized use of your password or account.

4.3 We reserve the right to suspend or terminate your account at any time without notice if we reasonably believe that you have breached these T&C.

5. Prices and Availability

5.1 The prices of products shown on our store are in United States dollars (USD) and are exclusive of VAT and delivery costs (if applicable).

5.2 We reserve the right to change prices at any time without notice but products will be charged at the prices shown on our store at the time of purchase.

5.3 All products are subject to availability. We will inform you as soon as possible if the product you have ordered is not available and we will refund you if payment has been made for such product..

6 . Payment

6 .1 We accept payment by Paypal and credit card (Visa/Mastercard).

6 .2 Payment will be due at the time of purchase..

6.3 Where products are returned by you in accordance with clause 9 below, we will refund you using the same payment method used by you when purchasing the product(s).

7 . Delivery

7 .1 Delivery will be made to the address specified by you when creating your account..

7 .2 We will use reasonable endeavors to despatch products within 3 working days after receiving payment but we cannot guarantee delivery within this timeframe..

7 .3 Delivery will be made by courier and a signature will be required upon receipt..

7 .4 If you are not available when delivery is attempted, the courier will leave a notification card advising how you can collect your order..

7 .5 If products are returned by you in accordance with clause 9 below, we will refund you using the same payment method used by you when purchasing the product(s).

8 . Cancellation

8 .1 You may cancel an order at any time before it is despatched by us provided that replacement products are not already on order..

8 .2 If an order is cancelled after it has been despatched but before delivery has been made, then you must return the product(s) to us in accordance with clause 9 below..

8 .3 If an order is cancelled after delivery has been made then no refund will be given unless there is a defect with the product(s) received..

9 Product Returns

9 .1 If you are not satisfied with a product that you have purchased from us then you may return it within 7 days provided that: it is unused and in its original packaging; it is accompanied by proof of purchase; and a returns authorisation number has been obtained from us beforehand..

9 .2 You must contact us before returning a product so that we can provide you with a returns authorisation number and further instructions on how to return the product