Registering for this site allows you to access your order status and history. Just fill in the required fields , and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
We will ship most in-stock items within two business days or less, but please be aware that promotions and sales can occasionally cause delays. Your chosen shipping method affects the amount of time it will take to receive your order--we typically ship orders from Monday to Saturday (with holidays excluded)..
Depending on the country of origin, pre-orders can take anywhere from 10 to 18 days to be processed through customs and delivered. Once your order has been released to us by customs, we will arrange to deliver it within 1 - 4 business days depending on your location. However, during sales or promotions, there may be delays in processing.
We will usually ship orders to the address provided when the order was placed. If you need it delivered somewhere else, please contact customer service at 0778348800 as soon as possible.
If you have a Zim Shoppe account, you can update your shipping and billing addresses for future orders by logging in and selecting Address Book.
If you have any questions or concerns, please don't hesitate to reach out to us at email@example.com and one of our associates will be more than happy to assist you.
If a product is missing from your shipment, please contact our Customer Service department at +263778348800 or firstname.lastname@example.org and we will be happy to assist you.
To track your order online, simply visit our website and enter your order number into the "Track Your Order" tool. This will provide you with the latest information on the status of your shipment. You can also track your order by logging into your account and selecting "My Orders". If you need further assistance, please contact our Customer Service team