Orders readily available (in stock) may take up to 2 business days to process. Orders may take longer to process during sales and promotions. Shipment times will vary based on the shipping method and time that you select for your order. We ship and deliver orders Monday through Saturday, except on  holidays.

 

International orders may take up to 18  days to arrive. After it has been processed we will deliver within 2 business days. Orders may take longer to process during sales and promotions

 

Once an order has been completed, we will plan to  deliver the item to the shipping address that was originally provided.

If you create a UBM account, you can update your shipping and billing addresses for future orders by logging in and selecting Address Book

 

Please Note : Personal Orders are orders that are placed thru the buying assistant.

All our personal orders are shipped at $11.99 per kg. All weight is rounded up to the nearest kg.

This does not include duty or personal shopping fees.

 

Yes! Please send us an email @ customerservice@usabusinessmall.com, one of our associates will get in touch with you

 

  • Courier – We deliver directly to your home or office for an extra fee, anywhere in Zimbabwe.  

All delivery and tracking details are supplied to you at checkout;

  • Collect – You can choose to collect from CBD in your city or any pickup point near you.

If you received an incomplete delivery you can notify us here and we will be in touch ASAP

 

Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.

You can also find more info about your order by clicking clicking here 

Please note:

  • The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers this means once the funds reflect in our bank account. For cheque deposits, this means once the funds have been cleared, which is usually only 7 days after the deposit.
  • Business days are defined as Mondays to Fridays, excluding public holidays.